Product Owner


CAQH recognizes that its most important asset is its growing team of smart, creative, collaborative, forward-thinking and passionate professionals – and that a comprehensive employee benefits package is an important factor for them in choosing where to work. CAQH offers competitive compensation along with an extensive benefits package for all full-time employees, including medical, dental and vision coverage, tuition assistance and a 401k. We offer full-time remote work to all staff from any location and maintain a physical office (with many amenities) in downtown Washington, D.C. 

Who we are:

Named one of the "Best Places to Work" by Modern Healthcare for five consecutive years, CAQH has helped nearly 1,000 health plans, 1.6 million providers, government entities and vendors connect, exchange information and operate more efficiently. CAQH technology-enabled solutions and its Committee on Operating Rules for Information Exchange (CORE) bring the healthcare industry together to make sharing business information more automated, predictable and consistent. CAQH Explorations researches opportunities to reduce the burden of manual processes in healthcare administration.


Product Owner

CAQH Solutions
Reports To

Senior Product Manager

The Product Owner is the key representative of Product Management and the voice of customers on the integrated software development team. As Product Management prioritizes key areas of work during a program increment, the Product Owner will collaborate with Product Managers to define and refine product requirements, decompose the definition of such work so that the integrated team can review, commit, and execute on the work within a defined period. The Product Owner will ensure that the software development team understands the intent and requirements of feature and user story definition, and that the team is aligned on all acceptance criteria. The Product Owner represents customer interests and continuously dictates team backlog priorities. During software development and through release, the Product Owner is embedded within the team and is responsible for accepting delivered user stories. The Product Owner reports to the Senior Product Manager. This is a full-time, exempt, remote position.

Specific Responsibilities
  • Develop and demonstrate a deep understanding of the design, functions, and interrelatedness of assigned CAQH Solutions.
  • Collaborate on the definition of business requirements for new features and product enhancements, to align with product roadmap goals and the product vision, demonstrating advanced analytical and writing skills.  
  • Collaborate with Product Managers to translate feature definition into detailed user stories that can be executed by an integrated software development team.
  • Build, maintain, and prioritize the non-technical team backlog. Meet assigned SLAs for backlog item acknowledgement and grooming.  Maximize the value of a release.
  • Participate in Program Increment planning, Sprint Planning, Daily Stand-Ups, Feature Demonstrations, Retrospectives, and other Scaled Agile ceremonies.
  • Accept user stories delivered by the integrated software development team.
  • Be available to the integrated software development team continuously and be a subject matter expert on customer needs, feature intent, and product domain.
  • Maintain and report on development status using burn down and velocity charts.
  • Develop and demonstrate knowledge of health plan and provider group administration, and how provider data plays a role in multiple use cases within the health care industry.
Knowledge, skills and abilities
  • Demonstrated self-starter and creative thinker who can leverage unstructured, real world data and be comfortable thinking about solving problems using novel approaches.
  • A “systems thinker” who can quickly understand how a solution can have impact on and be impacted by more than just the immediate product component being worked.
  • Analytical capabilities to identify and assess solution options in collaboration with the software development team and present informed recommendations to management.
  • Written and oral communications skills to appropriately interact with a broad range of stakeholder types.
  • Ability to write clear, complete and correct solutions documentation and other product-related communications.
  • 2-3 years of hands-on product management, product owner or business analyst experience.
  • Knowledgeable in technology, and experience working with technical teams.
  • Healthcare experience preferred.
  • Business process, data, or UML modeling experience preferred.
  • Computer Science, Engineering, or Information Systems degree desired.
  • SAFe PM/PO or Scrum Product Owner or Scrum Master Certification desired.
  • Bachelor’s degree required; healthcare administration, public health, or technology disciplines preferred.
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