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The Hidden Cost of Calls
The Midday Download, brought to you by CAQH
June 12, 2018 | 01:00 PM to 02:00 PM EDT
Improving the quality of provider directories is resource-intensive and expensive.
Gain insight into the potential ramifications of common provider outreach methods many health plans use today.
Join CAQH Product Management staff Hassaan Sohail and Ron Urwongse for a 20-minute discussion highlighting how a health plan improved the quality of data in its directory while deprioritizing phone outreach and minimizing provider abrasion.
Resource: Presentation Recording