Plan Achieves 84% Accurate Directory


More than 1.2 million data confirmation calls, continued inaccuracies, and significant provider abrasion were a few reasons why a national health plan explored sustainable approaches to improve the data accuracy of their provider directory. 

In this webinar, learn how DirectAssure®, the CAQH Solution to improve provider directory quality, simplified the health plan’s outreach process.

Results include:

  • 84% accurate directory data.
  • Reduced CMS audit vulnerability.
  • Improved member satisfaction.
  • Decreased provider abrasion and operational costs.

Resource: Presentation Recording

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