Webinar: A 360° View of Cigna-HealthSpring Strategies for Improving Provider Directories

October 26, 2017 | 12:00 PM to 01:00 PM EDT

Understanding the foundational elements and administrative processes needed to improve your plan's provider directories is an essential first step to more accurate, timely data.

Join Krista Lehm, Director, Delivery System Support at Cigna-HealthSpring and Ron Urwongse, Sr. Product Manager at CAQH for a detailed discussion on:

  • Reducing the directory errors deemed most critical by CMS and state regulators.
  • Successfully engaging providers to update their practice data.
  • Creating actionable policies for your plan to improve data monitoring.  


Presentation Resources

CAQH Program: 
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