Members expect their health plan to deliver reliable and accurate provider information, so they can find the care they need. But maintaining up-to-date, high quality provider directories is challenging—with about half of all provider location listings having at least one inaccuracy.

Join experts from non-profit alliance CAQH to learn about industry progress being made to improve provider directory quality and factors your plan should consider in its provider data management strategy. 

Electronic remittance advice (ERA) and electronic claim payment, also referred to as electronic funds transfer (EFT), work in tandem to enable automated reconciliation and communication of reimbursement. An ERA is an electronic explanation of payments made to the provider by the health plan and includes information about the patient, the service or procedure performed, the provider, and any claims adjustments.