Ensuring Accurate Coordination of Benefits During Remote Work

June 2020

Managing coordination of benefits (COB) is challenging for many health plans, but Medicaid plans face among the greatest obstacles. For example, Medicaid beneficiaries often have multiple breaks in coverage in a single year, resulting in data becoming outdated quickly. These plans also have limited resources for identifying third-party liability, although they are required by law to do so.

And now, as team members involved in COB work remotely, these hurdles can become even greater.

In a new white paper, CAQH outlines common pitfalls associated with coordinating benefits and identifying third-party liability, and offers recommendations for how Medicaid programs can utilize high-quality data and more efficient workflows to overcome them. Read more.

To learn how COB Smart can help Medicaid programs improve their coordination of benefits process, click here.

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