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Sr. Director, Business PMO

Sr. Director, Business Project Management Office (PMO)
Reports to:
Vice President, Operations

The Sr. Director, Business Project Management Office (PMO) is responsible for providing strategic direction, leadership, and oversight to the organization's project management activities.

Position Description

The Sr. Director, Business Project Management Office (PMO) is responsible for providing strategic direction, leadership, and oversight to the organization's project management activities. This role involves ensuring the successful planning, execution, and delivery of projects, aligning with the company's business objectives.

This is a full-time, exempt, remote position.

Specific Responsibilities

Strategic Planning: 

  • Develop and implement the strategic vision, project management strategies and processes for the PMO in alignment with organizational goals.  Collaborate with senior leadership to integrate project management practices into overall business strategy.

Project Portfolio Management: 

  • Oversee the entire project portfolio, ensuring projects are prioritized, resourced, and delivered on time and within budget.  Implement and maintain project management methodologies and standards.

Leadership and Team Management: 

  • Build and lead a high-performing project management team.  Provide coaching, mentorship, and professional development opportunities for PMO staff.

Stakeholder Collaboration: 

  • Collaborate with key stakeholders to understand business requirements and expectations.     


  • Effectively communicate with internal and external stakeholders.  Provide regular project updates, status reports, and risk assessments to relevant stakeholders.

Risk Management: 

  • Identify, assess, and manage risks associated with projects.  Implement risk mitigation strategies and contingency plans.

Resource Management: 

  • Allocate and optimize resources to ensure efficient project execution.  Monitor and report on resource utilization and project performance. 

Continuous Improvement: 

  • Foster a culture of continuous improvement within the PMO.  Evaluate and enhance project management processes and methodologies.

Governance and Standards: 

  • Establish and enforce project management methodologies, standards, and best practices across the organization.

Performance Metrics: 

  • Define and track key performance indicators (KPIs) for project and portfolio success. Report on project status, risks, and issues to senior leadership as required.

Supervisory Responsibilities:

  • The Sr. Director, PMO will supervise a team of 3-5 employees.
Knowledge, skills and abilities
  • Strong strategic thinking, problem-solving, and decision-making skills, with the ability to anticipate and mitigate risks and drive innovative solutions.
  • Proven track record of successfully leading complex projects from initiation to completion, delivering results on time and within budget.
  • Excellent interpersonal and communication skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
  • Demonstrated experience in change management, process improvement, and organizational development.
  • Proficiency in project management tools and software, with advanced knowledge of Microsoft Project, Excel, and other relevant applications.
  • 10+ years of experience in project management.
  • At least 5 years of experience in a leadership role within a PMO or similar function.
  • Bachelor’s degree in business, project management or a related field required.
  • Master’s degree preferred.
  • PMP (Project Management Professional) or equivalent certification preferred.

What You Get

CAQH recognizes that its most important asset is its growing team of smart, creative, collaborative, forward-thinking and passionate professionals – and that a comprehensive employee benefits package is an important factor for them in choosing where to work. CAQH offers competitive compensation along with an extensive benefits package for all full-time employees, including medical, dental and vision coverage, tuition assistance and a 401k. We offer full-time remote work to all staff from any location and maintain a physical office in downtown Washington, DC.

At CAQH, we are proud of our active commitment to Diversity, Equity, and Inclusion (DEI). Our DEI committee works diligently to foster an inclusive workplace where all individuals are valued, respected, and empowered. We embrace diverse perspectives and are dedicated to providing equal opportunities for everyone to thrive. Join us in our mission to transform healthcare through innovative technology solutions while making a positive impact on the lives of diverse communities.

CAQH is an equal opportunity employer. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all personnel actions, without regard to race, color, religion, sex, national origin or ancestry, age, marital status, disability, protected veteran status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, source of income, place of residence, or any other characteristic protected by law. CAQH will not tolerate any unlawful discrimination and any such conduct is strictly prohibited.

Applicants have rights under the Family Medical Leave Act (FMLA)Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA). If you are interested in applying for employment with CAQH and need an accommodation to apply for a posted position, contact CAQH Human Resources at 202-517-0436.

Who We Are

Named one Modern Healthcare’s “Best Places to Work,” CAQH has helped nearly 1,000 health plans, 2+ million providers, government entities and vendors connect, exchange information and operate more efficiently. CAQH technology-enabled solutions and its Committee on Operating Rules for Information Exchange (CORE) bring the healthcare industry together to make sharing business information more automated, predictable, and consistent. CAQH Insights researches opportunities to reduce the burden of manual processes in healthcare administration.