Your provider directory may advertise claims payment addresses for practice locations

Collecting and confirming provider data is a time-consuming and costly venture.

Providers are inundated with requests from payers for updated practice information while attempting to balance treating patients and juggling other administrative concerns. For some providers it all comes down to ensuring they are reimbursed in a timely fashion, this is why they will often default to using their claims reimbursement address in every ask for contact or practice information.

DirectAssure 2.0 Feature Comparison

Recent releases have included features that enable participating organizations to:

  • Meet directory requirements in the Federal "No Surprises Act"
  • Comply with state requirements related to race, ethnicity and language and other    updates
  • Enhance cultural competency and provide directory information of interest to diverse and underserved communities
  • More efficiently and accurately manage data

If your organization is using DirectAssure 1.0, you are receiving basic features to meet regulatory requirements:

Maintaining High Quality Credentialing Amid The Great Resignation

As a result of COVID-19, and the strain the pandemic has put on healthcare providers, unprecedented numbers of clinicians are leaving their practices–or healthcare altogether.

For health plans, this high level of turnover could have significant consequences for the size and quality of their provider network–as well as their ability to maintain an accurate provider directory.