Skip to content

Resources to Increase Your Organization's Productivity

CAQH CORE has produced a variety of online resources to provide education on operating rule implementation and CAQH CORE initiatives. 

Recent CORE Issue Briefs

Streamlining CPT II Billing through Automation: Unveiling Efficiencies

CORE partnered with athenahealth to evaluate use of their CPT II Automation Tool, and to understand how automation impacts the resources allocated quality data coding activities. The findings reinforce the importance of automation to transform workflows to minimize burdensome tasks. CPT II codes are commonly used by providers to document care outcomes, utilization of care and adherence to standards of care or other best practices. Inclusion of these codes on a claim can involve time consuming and expensive manual processes that add administrative burden to the provider workflow. To help reduce burden, improve the data capture, and ensure that practices earn contracted financial incentives, athenahealth created an automated platform that identifies, records, and includes CPT II codes on claims.

Issue Brief

CORE Operating Rules Recommended to HHS for Federal Adoption

On June 30, 2023, the National Committee on Vital and Health Statistics (NCVHS) – a public advisory body to the Department of Health and Human Services (HHS)– recommended a set of new and updated CORE Operating Rules for federal mandate under HIPAA. These rules modernize requirements related to the exchange of data for telehealth, prior authorization, complex benefit design and value-based payments. This set of new and updated CORE Operating Rules promote interoperability and ease the burden of workarounds and manual processes.

Issue Brief

Unifying Value: Industry Opportunities to Streamline Value-based Payment Data Exchange

In 2022, CAQH CORE conducted a comprehensive environmental scan to understand obstacles to the adoption and automation of value-based payment (VBP) models. Multiple industry stakeholders were engaged during this initiative, with CAQH CORE seeking insights in one-on-one interviews and through the formation of a Value-based Payments Focus Group. These efforts validated the relevance of the five operational opportunity areas outlined in the 2018 report, All Together Now: Applying the Lessons of Fee-for- Service to Streamline Adoption of Value-Based Payments, while also revealing emerging priorities impacting the VBP landscape. New opportunities largely fell into one of two categories, the first being related to the incorporation of methodologies and data to address health disparities. The second being related to program complexity and its influence on the streamlined administration of payment models. The current report outlines these findings in detail and proposes potential directions that CAQH CORE and its Participating Organizations can take to develop operating rules governing data content and infrastructure requirements in VBP.

Issue Brief

Opportunities to Enhance the Utility of Electronic Health Care Claims

In mid-2022, CAQH CORE launched an environmental scan to better understand the impact of non-uniform data on first-pass denial rates. Interviews were conducted with a range of industry stakeholders including providers, health plans, vendors, government agencies, and standards development organizations. A CAQH CORE focus group provided feedback on research findings. This issue brief summarizes key findings from that work and outlines opportunities for operating rules to support claim submission, acknowledgement, and error reporting; VBP and SDOH; and telehealth POS assignment. Learn more by reviewing the full brief.

Issue Brief

Establishing the Building Blocks for Price Transparency: Industry Guidance on Provider to Payer Approaches for Good Faith Estimate Exchanges

This guidance document is the first of a series of recommendations developed by the CAQH CORE Advanced Explanation of Benefits (EOB) Advisory Group. The Advisory Group launched in August 2021 as a forum for stakeholders across the healthcare industry to collaborate and build consensus around recommendations for how to implement components of the No Surprises Act, signed into law in December 2020. The Advisory Group included over 60 participants representing over 30 diverse healthcare organizations including providers, health plans, vendors, clearinghouses, associations, government entities, and standards development organizations. The initial scope of the Advisory Group, and the focus of this guidance document, are recommendations pertaining to messaging standards, connectivity protocols, and related data content to support the exchange of Good Faith Estimates between providers and payers. These recommendations are for use by healthcare industry stakeholders and policy regulators.

Full Guidance Document

Press Release

Keeping it Together: Lack of Uniformity for Exchanging Medical Documentation Costs the Industry Time, Money and Frustration

This CAQH CORE issue brief published in November 2020,  highlights findings from a CAQH CORE industry survey on exchanging medical documentation conducted at the end of 2019 with more than 340 respondents. The purpose of the survey was to better understand how health plans and providers are currently exchanging attachments for four use cases: prior authorization, healthcare claims, quality measurement, and value-based payment to inform the development of operating rules to support a more standardized workflow.

The Connectivity Conundrum: How a Fragmented System is Impeding Interoperability and How Operating Rules can Improve it

Over the years, healthcare industry stakeholders have implemented a multitude of methods connecting applications, systems and networks to exchange administrative and clinical healthcare data. This has resulted in a fragmented ecosystem that is impeding interoperability and administrative simplification. The Connectivity Conundrum white paper, published in December 2019, is an in-depth study of the challenges and opportunities associated with connectivity.

Full Report

Executive Summary

Moving Forward: Building Momentum for End-to-End Automation of the Prior Authorization Process

Moving Forward: Building Momentum for End-to-End Automation of the Prior Authorization Process, a CAQH CORE white paper published in July 2019, identifies six barriers to adoption of electronic prior authorization, and initiatives that leverage standards and operating rules to accelerate automation. Prior authorization has been used for decades and yet significant operational challenges still exist. This white paper outlines how we got to where we are today and offers a roadmap for collaborative solutions.

Full Report

Executive Summary

Press Release

CAQH CORE® Report on Attachments: A Bridge to a Fully Automated Future to Share Medical Documentation

The CAQH CORE Report on Attachments: A Bridge to a Fully Automated Future to Share Medical Documentation, published in May 2019, examines the challenges associated with the exchange of medical information and supplemental documentation used for healthcare administrative transactions. The report identifies five areas to improve processes and accelerate the adoption of electronic attachments.

Full Report

Executive Summary

Press Release