Lead Cloud Engineer
Position Description
The Lead Cloud Engineer is a critical member of the CAQH Technology team. In this role, you will work with both vendor and internal teams to oversee the smooth operation of a cloud-based application with more than a million users. The Lead Cloud Engineer frequently interacts with Infrastructure, Application, and Security Operations teams to ensure the system is always healthy and secure. The Lead Cloud Engineer supports and works with the Application Operations, Architecture and Infrastructure teams to design and implement the optimal future state of the application with a focus on infrastructure.
The Lead Cloud Engineer is a full-time, remote, exempt position and reports to the Director, Enterprise Architecture & Infrastructure.
Base Salary Range: $185,000 - $195,000 annually.
Specific Responsibilities:
· Work with technical vendor teams to ensure cloud-based applications run securely and efficiently.
· Assist with triage and remediation of production incidents, engaging with client technical staff as needed.
· Coordinate with internal security and vendor teams to ensure the system meets or exceeds HITRUST, SOC 2, and other applicable security and audit requirements.
· Oversee monitoring and management of infrastructure for both availability and performance.
· Maintain documentation representing the current state of application and infrastructure components deployed in Azure.
· Analyze the Azure cloud environment and make design recommendations to improve scalability, reliability, and cost efficiency.
· Recommend new technologies, practices, and architecture to improve the system, as appropriate.
· Participate in or lead infrastructure-related projects as needed.
· Participate in the development of a 3–5 year infrastructure roadmap.
· Provide technical guidance and assistance to internal and external engineers, product management, and operations personnel.
· Ensure software licenses and versions are kept current.
· Coding CI/CD pipelines
· Assist in managed identity/service principal creation along with other application and security tasks
· Identify areas for Cloud cost savings by decommissioning unused resources, changing resource tiers to be cost-effective without causing performance bottlenecks, and identifying resources that are good candidates for reserved instances
· Report on Azure resources, utilization, topology, and related topics as requested by management.
Supervisory Responsibilities:
· The Lead Cloud Engineer role works directly with vendor partners to provide guidance and direction in the maintenance of the organization’s cloud infrastructure.
Skills:
· Knowledge of allocating, configuring, and monitoring cloud-based resources, including virtual machines, storage, IaaS, PaaS, and networking components.
· Ability to clearly communicate highly technical subjects to both technical and non-technical audiences.
· Excellent customer service skills.
· Scripting skills in one or more areas of systems administration, DevOps, infrastructure as code, or continuous integration and deployment tools in a cloud environment.
· Strong understanding of network architecture and protocols.
· Excellent problem-solving and analytical skills.
· Strong familiarity with Azure technologies and management of Azure resources.
· Familiarity with Agile, Scrum, or SAFe development processes is a plus.
Experience:
· Minimum of 12 years of experience in a technical role, with at least 5 years as a Sr Systems Engineer or Sr Software Engineer, Lead or Manager.
· Experience developing or supporting Microsoft .NET applications is a plus.
· Microsoft Azure Certifications such as the AZ-204 AZ-305 or AZ-400 are a plus
Education:
· Bachelor’s degree in in Systems Engineering, Computer Science, Information Systems, or a related field is strongly preferred.
· A Master's degree is a plus.
Who We Are
CAQH is the trusted data connector at the core of healthcare. For more than 25 years, we have powered the industry with the largest and most complete healthcare data foundation in the U.S., including more than 4.8 million provider data records sourced directly from providers and member data representing 75% of covered lives supplied by health plans. By improving how essential information flows across the system, CAQH helps healthcare operate more efficiently, accurately, and with greater confidence.
What You Get
At CAQH, you will do meaningful work at the intersection of healthcare, data, and technology, alongside experienced professionals who care about getting things right. We are a fully remote organization with employees across the U.S.
CAQH provides competitive compensation and a comprehensive benefits package for full-time employees, including medical, dental, and vision coverage, a 401(k) with employer contribution, paid parental leave, tuition assistance, and paid time off. We are committed to investing in our people and supporting professional growth and development over time.
Equal Opportunity Employer
CAQH is proud to be an equal opportunity employer and is committed to fostering a workplace where all individuals are valued, respected, and empowered. Employment decisions at CAQH are made without regard to race, color, religion, sex, national origin or ancestry, age, marital status, disability, protected veteran status, sexual orientation, gender identity or expression, familial status, family responsibilities, genetic information, or any other characteristic protected by law.
Applicants have rights under the Family Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA). If you need a reasonable accommodation to apply for a position, please contact CAQH Human Resources at hr@caqh.org.