Sr. Associate, Provider Recruitment

The Sr. Associate, Provider Recruitment is responsible for outreach, relationship building, and adoption of provider groups who are eligible to use new CAQH technology. The Senior Associate, Provider Recruitment, will work closely with the Sales and Implementation teams to develop processes, align strategies and report on outcomes. The CAQH Provider Data Portal for Groups solution will bring value to health systems, independent physician associations (IPA)’s and hospitals. This role will be dedicated to the achievement of provider adoption, user satisfaction, revenue generation and long-term growth in line with the CAQH Vision and Mission.

The Sr. Associate, Provider Recruitment is a full-time, remote, exempt position and reports to the Sr. Sales Engineer.

Base Salary Range: $75,000 - $95,000 annually.

Specific Responsibilities:

•       Develop a comprehensive understanding of CAQH and both delegated and non-delegated provider group capabilities, with a focus on how CAQH data solutions benefit these groups.
• Gain proficiency in all CAQH provider solutions and deliver effective presentations and demos; serve as a subject matter expert during provider onboarding projects.
• Proactively build strong provider group relationships and engagement for CAQH provider data solutions.
• Lead recruitment of delegated provider groups to drive adoption of the Provider Data Portal for Groups Delegated Credentialing platform.
• Collaborate with member and non-member health plans to identify target provider groups based on existing contracts and promote solution adoption.
• Support the development and execution of the provider onboarding process in partnership with the implementation team.
• Create and implement strategies that align provider group needs with CAQH service offerings.
• Track provider group adoption, pipeline, and engagement activities in Salesforce.
• Respond to the provider group inquiries promptly and professionally, document key details and needs.
• Build industry relationships to promote CAQH solutions and gather feedback for continuous improvement.
• Ensure smooth handoffs to the Implementation team after provider group registration and onboarding prep.
• Demonstrate expertise in all CAQH provider solutions and deliver effective product presentations.
• Independently manage provider group recruitment and follow-up with internal teams or organizations.
• Maintain up-to-date project status reports and client documentation.
• Identify and recommend improvements to the onboarding process based on feedback.
• Stay informed on industry trends and maintain strong market knowledge.
• Perform other duties as assigned or as needed.

Supervisory Responsibilities:

•      None.

Skills: 

•      Excellent organizational, prioritization, time and project management skills. 
• Exceptional interpersonal and telephone communication skills with the ability to communicate effectively with others. 
• Excellent critical thinking skills and strategic thinking abilities.
• Ability to listen actively, synthesize client needs and then present CAQH products and solutions in a flexible and responsive manner.
• Ability to handle multiple tasks seamlessly without a drop in quality. Strong attention to detail and the ability to follow consistently to resolve concerns and ensure client satisfaction. 
• Ability to interact, cooperate and work closely with all levels of internal and external colleagues. 
• Ability to work independently.
• Possesses a strong work ethic and desire to contribute individually, to the team, and to the organization. 
• Fully proficient with CRM software as well as Microsoft product suite.
• Ability to thrive in a lean, fast-paced organization.
• Excellent demonstration skills.

Experience:

•      Three or more years of experience of qualifying and converting warm inbound leads.
• Healthcare experience required (i.e., Health systems, IPAs, provider groups)
• Deep experience with Salesforce or other CRM and Microsoft Office, including strong working knowledge with Excel and PowerPoint.

Education:

·       High School diploma required.

·       Bachelor's Degree preferred.